Caitlin Tempest
Operations Manager – Management TeamCaitlin is Operations Manager with 11 years’ experience within Citizens Advice Rhondda Cynon Taff (CARCT).
Caitlin initially joined the service as a volunteer in administration. Then started in a general office role in 2012 and has moved through a variety of roles and developed key skills within Management Support, Client Services, Advice Coaching & Volunteer Coordination. Caitlin became a Team Leader in September 2021 and last year started our Advice Academy, leading on recruitment whilst managing advice projects including the Help to Claim, and our supervisory team of Advice Coaches.
She has previously delivered successful training projects such as a pan-Wales Discrimination Awareness project, and regionally led our Gambling Support Service and is most passionate about staff and organisational development.