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Gemma Ryan

Service Manager – Management Team

Gemma is a Service Manager, joining CARCT in 2020 as a Generalist Adviser on a helpline. Developing her advice skills; Gemma then moved into a specialist advice role supporting clients with mental health issues and working closely with the Community Mental Health team and was the specialist advice lead on our BIP project supporting young care leavers in the Welsh Government Basic Income Pilot.

Now managing specialist advice teams within the organisation, including our large Consumer Debt Energy Advice (CEDA) helpline team.

Gemma advocates using a tailored approach to advice which recognises that all service users are different and is passionate about building strong relationships to enable our organisation to provide high-quality advice that is accessible for everyone.

Some of my colleagues

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Donna Lewis
Service Manager
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Sophie Raybould
Service Manager

Already working at Citizens Advice Rhondda Cynon Taf?

Let’s recruit together and find your next colleague.

@carct.org.uk