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Citizens Advice Rhondda Cynon Taff career site
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Gemma Ryan

Team Leader – Management Team

Gemma is a new general advice Team Leader for a variety of projects, such as our Local Foodbank project, Pen-Y-Cymoedd project and our national Help to Claim helpline team.

She joined Citizens Advice RCT in 2020 as a Generalist Adviser on a helpline, developing her advice skills; Gemma then moved into a Specialist Advice role supporting clients with mental health issues and working closely with the Community Mental Health team. More recently Gemma was the specialist advice lead on our BIP project supporting young care leavers in the Welsh Government Basic Income Pilot.

Gemma advocates using a tailored approach to advice which recognises that all service users are different and is passionate about building strong community relationships to enable our organisation to provide high quality advice that is accessible for everyone.

Some of my colleagues

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Donna Lewis
Team Leader
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Sarah Howarth
Facilities and Services Manager
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Marnie Wilkins
Business Development & Impact Lead
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Ashley Comley
Chief Executive

Already working at Citizens Advice Rhondda Cynon Taff?

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@carct.org.uk